Terms and Conditions

Effective Date: November 1, 2025
Business Name: Sri Vayuputra Enterprises (Customer Care Pro)
Website: https://customercarepro.site/
Contact Number: +91 80506 30348

1. Introduction

Welcome to Customer Care Pro, operated by Sri Vayuputra Enterprises. By using our website or booking services with us, you agree to the following Terms and Conditions. These terms govern your access to and use of our services, including LED TV Repair, Washing Machine Repair, Microwave Oven Repair, and Refrigerator Repair.

If you do not agree with these terms, please do not use our services.

2. Service Scope

  1. We provide doorstep home appliance repair services across Bangalore.

  2. Services include inspection, diagnosis, and repair of appliances like LED TVs, Washing Machines, Microwave Ovens, and Refrigerators.

  3. We operate independently and are not affiliated, authorized, or endorsed by any appliance brand. Brand names are used only for identification.

  4. All repairs are carried out by qualified local technicians employed or partnered with Customer Care Pro.

3. Booking and Charges

  1. Customers can book a service via our website or contact number: +91 80506 30348.

  2. An inspection and visiting charge of ₹299 is applicable and collected only with customer consent.

  3. Any additional repair costs, parts, or replacement charges will be communicated and approved before work begins.

  4. Payment for services is due after the service is completed, unless otherwise agreed.

4. Warranty

  1. We provide a service warranty on completed repairs as per the type of service performed.

  2. Warranty covers service workmanship, not pre-existing appliance defects or damages caused by external factors after service completion.

  3. Warranty claims require proof of service (receipt or invoice) and will be evaluated by our technician team.

5. Customer Responsibilities

  1. Customers must provide accurate details including name, contact number, address, and appliance information.

  2. Customers should ensure safe access to the appliance and workspace for the technician.

  3. Any damage caused by negligence, misuse, or unauthorized tampering after the service is not covered under our warranty.

6. Privacy and Data Collection

  1. We collect only name, contact number, address, and appliance details for service purposes.

  2. We do not use cookies, third-party trackers, or share your data with external parties.

  3. We advertise services through Google Ads, but your information is collected only when you consent to service booking.

7. Limitation of Liability

  1. Customer Care Pro is not responsible for indirect, incidental, or consequential damages resulting from appliance issues.

  2. While we take utmost care, we cannot guarantee repair outcomes for appliances with extensive pre-existing damage.

8. Intellectual Property

  1. All content on this website, including text, images, and logos, is © 2025 Sri Vayuputra Enterprises – Customer Care Pro.

  2. Brand names referenced on this website are trademarks™ or registered® trademarks of their respective owners. Use of these names does not imply endorsement.

9. Amendments

  1. Customer Care Pro reserves the right to update or modify these Terms and Conditions at any time without prior notice.

  2. The latest version will always be available on our website. Continued use of our services implies acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by the laws of India, and any disputes shall be resolved under the jurisdiction of courts in Kolar, Karnataka.

Contact Information

For any questions or clarifications regarding these Terms and Conditions, please contact us:

📞 Phone: +91 80506 30348
🌐 Website: https://customercarepro.site/
📍 Address: No.15, Near Sai Jyothi Sagar Bangarpet KGF Main Road, S G Kote Bangarpet, Kolar, Karnataka – 563114

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